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I'm sure you've seen many incidents reported in an "odd" way. I'm also sure that being on the guard’s side, you know from experience that incidents, 9 times out of 10, are not reported in the best possible way. Sooner or later, in order to aim for a successful outcome, either as a manager or as a guard, you’ll have to work on your incident reporting process. This can be validated if you think a little bit more about the importance of adequate logging. It can be said that a detailed, adequate and correct recording of a problem is perhaps more [...]

It can be said, that many abstract factors can be related to the needs arising in enterprises to use more and more sophisticated technologies. Just some of which may be the rapid pace of market growth and the imperative that this brings to businesses to adapt. As it seems, these speeds are not going to be normalized anytime soon, so the question easily arises: How simple is it to keep up with them? One key way starts with getting businesses to create the right mechanisms to be proactive, rather than reactive and this leads us to the conclusion that identifying, acting [...]

We aim to help you be proactive and recognize patterns and behaviors to make strategic decisions that will lead to less incidents. However, issues and challenges arise unexpectedly in daily operations and if not tackled in a timely manner, they can cause problems and complications in your workflow. So how can you ensure you will be able to handle them quickly and effectively when they occur? Here come Issue Management & Work Orders ... Issue Management is your powerful ally when it comes to handling issues and emergencies from the moment they are reported until they are completely resolved with the [...]

While the number of the companies need to move to remote management systems is increasing, the solutions been provided for workforce, issue and emergency management purposes are still too complex. Security, hospitality and facilities management are just a few of the sectors where the need for transparency between the company, the managers, the employees and the clients turned to be a must nowadays. The need is not only hiding behind the performance but in the importance of being able to present the performance’s results to the clients as well. Proving – showing to the client actual facts – data, that the [...]