kvasileiou

Under incident reporting, the capturing and documentation of information with regard to incidents takes place. The information will include who, what, when, where, causes, and any other relevant details related to the incident. This reporting is an important responsibility of your security guards because it will help in protecting your clients, help in investigations, improve accountability, and reduce future risks. Imagine this scenario. A security guard is doing their night duty at a warehouse and observes a side entrance slightly open during the patrol. The guard assumes nothing is stolen and closes the entrance gate and continues with the patrol without [...]

Mobile forms are digital forms used by security guards to record patrol activities, incidents, inspections, visitor logs, and compliance checks using a mobile device in real-time. Instead of paper forms, the mobile forms have allowed security firms to capture accurate data in real-time, and that is instantly available. In today’s fast-changing security environment, the shift from paper to mobile forms means a lot. Picture this. A guard just finished their night patrol at a commercial site and suddenly notices: A damaged gate lock, Poor lighting near the loading area, And suspicious activity near the rear entrance These details were written down [...]

A security patrol checkpoint system works by tracking, verifying, and recording all the patrol activities performed by a security guard in real-time for accountability purposes. The good thing is that many security firms realised the benefits of using it and have adopted it wholeheartedly, but some did not. Are you one of them? We are asking this because not adopting it is counterproductive. Let’s understand this through an example. One security firm was handling the security of multiple sites, which included warehouses, offices, and retail units. Guards were doing their job of patrols, signing paper logs, and reporting incidents verbally. Things [...]

Many security firms would think of guard tour system installation as a system to track their security guards and ensure compliance. But it's more complex than a simple plug-and-play system. We have seen scenarios where security companies take on the responsibility of guarding multiple sites, including deploying guards for nights and sporadic check-ins. Many did not get optimum results, so they deployed a guard tour system. Most installed the hardware and software without a structured plan, and it led to inconsistent check-ins, missed alerts, and incomplete reports. The issue is not technology but the integration and poor installation planning. With a [...]